We’ll take the “big brother” role so you can focus on growth.

Align your sales and customer service teams to industry standards, regulations, company guidelines & culture to ensure highest level of service.

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Frontline QA impact:

Satisfied Customers
Monitoring service and compliance are up-to-date with company guidelines.
Business Continuity
Forget about any regulation violations that might hold you
back from reaching your goals.
Team Alignment
Ongoing check-ups
to ensure client handling is up to par.

Improve from ok
to great

Optimize your business processes from client acquisition, onboarding to client retention. See how once this is done, your numbers grow on a regular basis.

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Monitor company
guidelines are applied

Get live and retrospective reports on your team’s customer service conduct. Know you need to place your focus.

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Grow your Business

Grow you business by retaining more clients, acquiring new ones easily, and increasing sales.

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How Should We Work Together?

Remote

Have a designated team monitor costumer related communications and report back.

Local

An on premise team to work with your representatives, guiding them and ensuring top service level on the go.

Hybrid

The best of both worlds - an onsite representative by us working with a designated remote team, monitoring the levels of service, compliance, and alignment.

Ready to transform your customer experience?

Get in Touch
Frontline QAWebsite QAContactPrivacy Terms
116 Gladstonos
M. Kyprianou House3032,
Limassol, Cyprus
info@clujholdings.com+ 1 (213) 2598325
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